"Jim, Steve, Bill, and Sylvia have been monumentally helpful as I've begun my journey into owner-driver karting. Time after time, they've gone out of their way to help me out–whether in the form of answering the most obvious of questions about how particular components work, dispensing invaluable wisdom, and otherwise providing me with the benefit of their near-century of combined experience in karting. Their enthusiasm for the sport is downright infectious, and that fact is clearly apparent every time I've visited the shop. Jim, Bill and Steve have each taken the time to walk me through everything from basic kart maintenance to the finer points of adjusting the handling balance of the chassis, even carving out time to help me fix a number of things on the kart, only a couple of hours after I'd called. Their assistance has helped me feel so much more comfortable as I've begun to wade into the vastness of karting. Without their support, I likely wouldn't have started at all."